Pattern openedLakesideCold food ×3
Re-brief hot-holding before the dinner rush.
OwnerKamran A., branch manager
DeadlineToday, 7:00 pm
OpenedOwner notifiedIn progressFixed by tonight
SentinelComplaint intelligence
Hear the third complaint before the fortieth.
Sentinel catches repeat complaints across your branches, gives each one an owner, and wins the customer back.
Works with WhatsApp · Google Reviews · Instagram · Foodpanda · QR forms
The 3rd complaint is a pattern.
Sentinel spots the repeat and hands it to someone who can fix it tonight.
Level 1 pattern firedCold food ×3 at Lakeside
Sample data
How Sentinel works
Cold food ×4Lakeside · hot-holding
Critical
Catch it.
Repeats across every channel, flagged on the third report.
OwnerKamran AliBranch manager
DeadlineDue in 38 min
Own it.
Every problem gets a named owner and a deadline.
Sorry your order arrived cold, Hina. Your next meal is on us.
GW-4KQ7 2:41 pmWin them back.
An apology and a voucher on WhatsApp, and you see who returns.
Ask Sentinel anything.
Plain questions, answered from your own feedback.
Ask Sentinelsample data
More about Sentinel
Nine parts. One loop.
Complaints and patterns, WhatsApp recovery, team chat, social listening, orders, an AI assistant, forms and QR codes, automations, reports and alerts.
Your next complaint is already on its way.
See Sentinel on sample data from a chain like yours.